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      Customer Experience Specialist Interview

      Mar 3, 2025
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Ramp (New York, NY)

      Interview

      Only had a screening interview using Hireflix (no real person, just video recording myself answering only three questions. Had about two minutes before giving the answer. Questions were regarding why ramp, how you relate/are a good fit for the role and one situational question about a customer.

      Interview questions [2]

      Question 1

      What do you like about ramp?
      Answer question

      Question 2

      Why are you a good fit for this role?
      Answer question
      2

      Other Customer Experience Specialist Interview Reviews for Ramp

      Customer Experience Specialist Interview

      Feb 19, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Ramp

      Interview

      Long and complicated - the interviewer seemed distracted during 2nd interview. Other than that they seem very professional and organized. There was a long time period between interviews and between assessments.

      Interview questions [1]

      Question 1

      If someones credit limit dropped from $1 million to $10,000 how would you handle the customer
      Answer question

      Customer Experience Specialist Interview

      May 11, 2024
      Anonymous Interview Candidate
      Denver, CO
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Ramp (Denver, CO) in Mar 2023

      Interview

      You have to send in a video interview and then if the bots like you, they send you to their "hiring team." They sent me a "Take home test" where I did an exceptional job, and they let me know very unprofessionally that they didn't want to continue to speak with me. They actually emailed me and said "We have decided to pass on your candidacy." Terrible experience. Couldn't even use nice wording to let me know.

      Interview questions [1]

      Question 1

      Answer these questions from potential customers
      1 Answer