I applied online. The process took 3 days. I interviewed at Red Recruit (Cardiff, Wales) in Oct 2015
Interview
Brief telephone interview asking standard customer advisor questions, then a face-to-face interview. Throughout the whole process, each person I spoke to was friendly and answered any questions that I may have had.
Interview questions [1]
Question 1
Describe what you believe to be great customer service.
Explain how (what answer you give) impacts the customer, How does that benefit the company?
List the skills you think are needed for customer service and briefly explain why.
What would you describe your greatest strength.
