There was a telephone interview first. After that there was a in person interview. Both were around 30 - 60 minutes. They asked about the company so do some research on the products first
Interview questions [1]
Question 1
Tell me about a time you delivered quality customer service?
Hi there,
It’s wonderful to hear such a positive review and we are truly very happy to hear that you have had a great experience with us here at Rituals.
Feedback is very important to us as it’s the only way we really know what is working… or what needs to be fixed!
Do stay connected with us and we wish you a wonderful week.
Kindest,
Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
No offer
Neutral experience
Average interview
Application
I applied online. The process took 1+ week. I interviewed at Rituals (Glasgow, Scotland) in Jul 2025
Interview
Friendly and relaxed.
I was welcomed and asked to wait in the store to browse the collection.
The interview took place in the back shop.
After the interview I was given a hand treatment.
Interview questions [1]
Question 1
What is the difference between selling and advising.
Hi there,
Thank you for sharing your review here and we are happy to hear that you have had a good experience with us here at Rituals. It's always so important to share the good and the constructive with us- so thank you!
Feedback is very important to us as it’s the only way we really know what is working… or what needs to be fixed!
Do stay connected with us and we wish you a wonderful week.
Kindest,
Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
I applied online. I interviewed at Rituals (London, England)
Interview
First submitted an online application- general details and CV. This followed a group interview which involved team activities. If successful the next step was a one on one interview with manager.
Interview questions [1]
Question 1
What is you work ethos and what value can you bring to the company and retail team?
Hi there,
It’s wonderful to hear such a positive review and we are truly very happy to hear that you have had a great experience with us here at Rituals.
Feedback is very important to us as it’s the only way we really know what is working… or what needs to be fixed!
Do stay connected with us and we wish you a wonderful week.
Kindest,
Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
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