I applied in-person. The process took 5 days. I interviewed at River Island
Interview
I walked in with my cv asked to speak to a manager handed her my cv , she asked me could she speak to me for a few minutes brought me over to the denim section and interviewed me there asked me basic questions like what's good customer service to you , how have you led my example In a team etc then she told me the rate of pay and the hours of contract whitch was an 8 hour contact and Basicly told me I have the job , then phoned me two days later and confrimed I had the job I went in for an induction day and it turns out there was 16 of us starting all on 8 hour contracts witch I thought was quite silly as they could of just gave 8 people the job with proper contracts. River island was truely a Horible place to work the managers just looked down on you spoke to the new staff as if wee where dogs really not a nice place to work . I should of guessed this by how unorganised the interview process was and the fact they did not even check references
I interviewed at River Island (Edinburgh, Scotland)
Interview
Pretty simple, wanted to know about availability, any previous experience within the retail industry and what about the company I knew about. Had some basic experience questions that the star technique comes in handy for!
Interview questions [1]
Question 1
Why River Island, and what about the company aligned with my own interests and values.
I interviewed at River Island (Birmingham, England)
Interview
group interview with the commercial manager, this was quite an easy interview. they want to know how you deal with scenario based questions and how confident you can deliver the service.
Interview questions [1]
Question 1
they give you a task on how to dress for a certain event, you pick out outfits from the shop floor, describe why you chose those specific outfits.
they look for confidence when you speak.
I applied online. I interviewed at River Island in Jun 2026
Interview
My interview was done online with an ai bot who asks you questions. I answered them but I don’t think the questions are the same for everyone. But I did my best and in my opinion interviews online is better than face to face.