I applied online. The process took 3 weeks. I interviewed at River Island in Sep 2014
Interview
First I applied online, about two days later I received an email and a text inviting me to a recruitment event in a weeks time. At the event there was probably about 15-20 candidates and you are greeted and interviewed by some of the senior members of staff from the store. The atmosphere is very relaxed, we were all chatting and having a laugh.
During the interview we had to complete 4 tasks:
The first one was standing in front of the group, introduce yourself and talk briefly about something you are passionate about.
Then in groups of approximately 6, we were given a sheet of paper with 3 discussion topics on - something along the lines of 1. How would we use our knowledge of fashion in the role. 2. How can we provide good customer service. 3, What excites us most about working for River Island. A member of staff sits with your group and assesses you as the group discusses the topics.
We then each had to stand at the front and talk through the outfit we were wearing, discussing what trends or celebrities we are inspired by, how it represents River Island etc.
Lastly we were taken off individually for one on one interviews. We were asked questions about Teamwork, when we have helped someone, when we've completed a task, how we would describe ourselves etc.
The interview was actually really fun and by the time it got to the one on one part I felt so relaxed I was nowhere near as worried as I sometimes am during interviews.
I interviewed at River Island (Edinburgh, Scotland)
Interview
Pretty simple, wanted to know about availability, any previous experience within the retail industry and what about the company I knew about. Had some basic experience questions that the star technique comes in handy for!
Interview questions [1]
Question 1
Why River Island, and what about the company aligned with my own interests and values.
I interviewed at River Island (Birmingham, England)
Interview
group interview with the commercial manager, this was quite an easy interview. they want to know how you deal with scenario based questions and how confident you can deliver the service.
Interview questions [1]
Question 1
they give you a task on how to dress for a certain event, you pick out outfits from the shop floor, describe why you chose those specific outfits.
they look for confidence when you speak.
I applied online. I interviewed at River Island in Jun 2026
Interview
My interview was done online with an ai bot who asks you questions. I answered them but I don’t think the questions are the same for everyone. But I did my best and in my opinion interviews online is better than face to face.