I applied online. The process took 1+ week. I interviewed at River Island (Limerick, Limerick) in Nov 2015
Interview
Applied online, on their web site. Received an email about an interview. I found the interview very badly run. It was just staff running it. they asked each of us "a time when we received good customer service". A group of about 20 of us. Broken into groups of 4 . Each of us had to pick an outfit but our group had a little tiny corner of very little to choose from and they went off and rated us on that. And then we left. Waste of time.. 15 jobs and approx 60 people to be interviewed.
Interview questions [1]
Question 1
Describe a time you received good customer service
I interviewed at River Island (Edinburgh, Scotland)
Interview
Pretty simple, wanted to know about availability, any previous experience within the retail industry and what about the company I knew about. Had some basic experience questions that the star technique comes in handy for!
Interview questions [1]
Question 1
Why River Island, and what about the company aligned with my own interests and values.
I interviewed at River Island (Birmingham, England)
Interview
group interview with the commercial manager, this was quite an easy interview. they want to know how you deal with scenario based questions and how confident you can deliver the service.
Interview questions [1]
Question 1
they give you a task on how to dress for a certain event, you pick out outfits from the shop floor, describe why you chose those specific outfits.
they look for confidence when you speak.
I applied online. I interviewed at River Island in Jun 2026
Interview
My interview was done online with an ai bot who asks you questions. I answered them but I don’t think the questions are the same for everyone. But I did my best and in my opinion interviews online is better than face to face.