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      Rocksteady Promotions

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      Customer Service Manager Interview

      Jan 3, 2020
      Anonymous Interview Candidate
      Jenkintown, PA
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Rocksteady Promotions (Jenkintown, PA) in Jan 2019

      Interview

      Everyone was very friendly, however, the position was advertised as a customer service role despite it not being Customer Service. This is a door to door B2B sales position, which is fine if that is what you want to apply for, but it is not a Customer service role. Due to the false advertising on the job posting, it ended up being a waste of an interview.

      Interview questions [1]

      Question 1

      How far away do you live
      Answer question
      1
      avatar
      Rocksteady Promotions response
      6y
      Thank you for taking the time to provide this feedback about your interview experience at Rocksteady Promotions. As a company that continuously tries to improve your feedback is very appreciated. We'd like to learn more about your specific situation and make things right and explain how customer service is a big part of what we do. If you wouldn't mind giving us a call at (215)398-1033 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and straightening things out.

      Other Customer Service Manager Interview Reviews for Rocksteady Promotions

      Customer Service Manager Interview

      Nov 7, 2018
      Anonymous Interview Candidate
      Jenkintown, PA
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Rocksteady Promotions (Jenkintown, PA) in Oct 2018

      Interview

      Sat down one on one for about 15 minutes with one of the mangers on the first day which was more of a "get to know you" type of interview. The second day I spoke with one of the top account executives to learn more about the role itself. Very professional company from what I saw and very friendly however I wasn't looking for a direct marketing/ door to door sales role.

      Interview questions [1]

      Question 1

      What are the two types of marketing?
      1 Answer
      avatar
      Rocksteady Promotions response
      1y
      Dear Reviewer, We’re glad to hear that that you enjoyed the experience and we completely understand that the role isn’t for everyone! We wish you the best of luck in your job search! Human Resources

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