Customer Service Executive applicants have rated the interview process at SA KNOWLEDGE SERVICES with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at SA KNOWLEDGE SERVICES as a Customer Service Executive according to 1 Glassdoor interviews include:
I interviewed at SA KNOWLEDGE SERVICES (Colombo, Western)
Interview
Basic interview with HR manager and final interview with CEO, not complicated just have to be confident and answer to their questions, Have technical interview too before CEO's interview, if we are successfully completed the 1st interview and 2nd technical interview we can attend the CEO's interview
Interview questions [1]
Question 1
Tell about your self? What are the basic qualifications for a call centre agent?