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      Senior Technical Support Engineer Interview

      Jul 1, 2021
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at SCADAfence in May 2021

      Interview

      Typical Israeli startup, 4+ interviews all asking the same generic and blanketed questions. Always felt like each interviewer comprehended about half of what I stated. First met with the hiring manager, then a technical screening, followed by an HR interview and an interview with the VP of product. I believe the only remaining interview was with the CEO, but no one really knew. The first half of each interview was a reiteration of my resume followed by the common customer service "tell me a time..." 3/4 of the technical screening was very simple (linux commands, wireshark, networking). However, the final piece involved scenario based questions that were missing so much context that once I asked for additional context the question either invalidated itself or lead to an answer with multiple possibilities. The lack of forethought and preparation on their end was a red flag. With that said, everyone was very nice and they did keep the process streamlined, meaning there was no waiting a week(s) to hear back prior to scheduling the next interview.

      Interview questions [1]

      Question 1

      "The user opens the browser to https://10.10.10.5 but the page is not displayed. List the steps for troubleshooting."
      1 Answer