Customer Service Representative applicants have rated the interview process at SPH Media Limited with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at SPH Media Limited overall takes an average of 23 days.
Common stages of the interview process at SPH Media Limited as a Customer Service Representative according to 1 Glassdoor interviews include:
IQ intelligence test: 20%
Presentation: 20%
Personality test: 20%
Skills test: 20%
Group panel interview: 20%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at SPH Media Limited
Interview
Interview with the HR and management, sharing about the daily job functions. Usual interview questions to understand more about your strengths and personality. Simple question in Chinese to evaluate proficiency.
I interviewed at SPH Media Limited (Singapore River)
Interview
Two rounds of interview in total, the first round was with HR representative & direct report for the role, and the second one was with the Sales Head and the team.
Interview questions [1]
Question 1
Understanding of media landscape, organisation's products and the industry.
I applied online. The process took 3 weeks. I interviewed at SPH Media Limited (Singapore)
Interview
4 rounds of interview. First with the HR, Second with Sales Manager, 3rd Panel Interview with Sales Directors. 4th round with the VP of sales. In the 2nd round was asked to do a sales presentation, 3rd was a panel interview and questions were more on your sales experience