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      SafetyMax

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      Training Program Manager Interview

      May 21, 2024
      Anonymous Interview Candidate
      Henderson, NV

      Other Training Program Manager Interview Reviews for SafetyMax

      Training Program Manager Interview

      Apr 8, 2019
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at SafetyMax (Henderson, NV) in May 2024

      Interview

      TLDR: Beware of this company and its disingenuous and antiquated interviewing practices that will result in wasted time and no offer. -- I was subject to a six-phase interviewing process including 1. A phone interview, 2. In-person interview with the Owner, 3. In-office interview with Operation manager and in-office exam, 4. At-home assessment, 5. Another call with the owner, and 6. A reference check that would finally result in an offer. I went through every single phase with flying colors, which was openly admitted to me by the Owner and his Ops Manager, They both told me and my references that I was great on paper and in person, I was perfect for the role, and that I was at the top of their list. However, in every interaction, they continuously attempted to talk me out of the position. Scrutinizing my experience and questioning my ability to get along with the Owner, I asked them both about this and inquired what about me was causing this pause, "It's not you. You're more than qualified, You're great! It's the owner I'm worried about" the Manager tells me before ending the call to say I will hear back with a formal offer. Ultimately, I received an impersonal and brief email saying I was not a fit and they would be moving on. During the process and now, it is clear that the Owner and his Manager are not on the same page regarding this role, their expectations, and their levels of involvement/oversight. The Owner has made bad hiring decisions before and is scared. He has a set picture of who/what he is looking for and will waste your time trying to convince himself to go with something new, but will ultimately stick to what is familiar/old. He is a micromanager who wants you to follow his process as he has outlined it, despite saying he wants someone who can grow the training program. He does not want a coordinator, he wants a sales person - but will tell you this is not sales. The Ops manager wants someone who is independent, can make adjustments necessary to succeed in the role, and someone who can coordinate - not sell. After a frank conversation with the Ops Manager, it became clear that there will be a constant push and pull for whoever is hired between the Owner and Manager. Do what the Owner says or do what the Manager says. They want someone who can check all of the Owner's antiquated boxes and will not rock the boat for the Manager. (i.e. just let the owner think he is in charge, let him say what he needs to say, and then do it the way we discussed.) At the end of the day, I agree that the right decision was made. This decision was the result of disjointed distrustful leadership, and clearly, not a team that anyone should want to be a part of.

      Interview questions [1]

      Question 1

      Tell me about your follow-up skills. How are your follow-up skills? Because this role has a lot of follow-up.
      Answer question
      1

      I applied online. The process took 3 weeks. I interviewed at SafetyMax in Mar 2019

      Interview

      I usually do not post reviews after interviews, however I feel obligated to post this one, as it was by far the worst experience I have ever had, or heard of. I was contacted by Safety Max one day after applying for this remote position "Training Program Manager." I was asked to supply a time that would work for a quick 15 minute phone call. I initially responded to the email by replying, however then I noticed upon second look there was a link at the bottom of the email to schedule an appointment with the individual who was requesting. Therefor I did that. I had scheduled the call for 12:30 and waited until 12:40 until moving on, assuming I wouldn’t receive a call. Then to my surprise at 12:42 I received the phone call I had scheduled. The phone call over all went well, I was asked to talk about myself, and then was offered a brief over view on the position. I was then asked to schedule a second phone interview with the owner of the company. It was stated he had time that afternoon, or it could be scheduled for Friday. (this phone call took place on Wednesday) I chose to schedule for Friday as that afternoon was going to be difficult for me to make work due to prior work obligations. The interviewer stated this second call would be scheduled for 3:15pm, and stated I would get a confirmation by email for my own records. I never received a confirmation email, but figured that often this can be forgotten, or it was somehow not coming through. On Friday I requested the rest of the afternoon off starting at 3pm so I could prepare for the phone call. I waited for the phone call until about 3:30 and no call ever came through. At this time I sent an email to the original interviewer inquiring there may have been a miscommunication or something of the sort, and stated I was happy to re-schedule if this was needed, I received No response. I sent another email the following Monday, and then finally received a response, that for some reasons the calendars didn’t sync therefor the owner wasn’t aware of this call. The phone call was then rescheduled to that afternoon. I spoke with the owner of the company for about 45 minutes, and the conversation went well. The next day I was asked to schedule a video interview for 45 minutes. I agreed and scheduled this for Friday at 3:00. Friday arrives, and at about 10 am, I receive an email stating that they are needing to move my interview to the following Wednesday at 3:00. I had already take the afternoon off starting at 2:30 to accommodate this interview. I then sent an email stating I had a prior commitment on the following Wednesday, and would not be able to make a 3:00pm time, and requested a 3:30 or a 3:45 interview. I again received no response. Finally Tuesday comes around, so I again reach out as the interview event was still on my calendar and had not been cancelled on their end. I then received an almost immediate response stating that the position has actually been filled last Friday, however the owner wanted to speak with me in regards to another role with their company, that was very similar, and the owner was to email me before the end of the day on Tuesday. I never received another email. I reached out to the owner of the company with the last email forwarded, and again received no response (just slightly unprofessional being the owner of the company). Being someone who currently works in staffing, and does phone and in person interviews weekly this is a completely unprofessional and unorganized way to have handled this. Not to mention throughout the entire process I had to reach out multiple times to get a single response. Just to be strung along, and scheduled for second interviews for a job, to have it filled same day I was to interview, and then have it rescheduled to a date and time I never agreed to. Then to proceed to tell me there was another job on the table, when there clearly was not. I would warn anyone seeking employment here to be aware, as you most likely will not be respected or valued by the company.
      2