Glassdoor users rated their interview experience at Samaritans as 80% positive with a difficulty rating score of 2.5 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Community Hotline Volunteer and Listening Volunteer rated their interviews as the hardest, whereas interviews for Volunteer and Listening Volunteer roles were rated as the easiest.
The hiring process at Samaritans takes an average of 11 days when considering 5 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Digital Officer had the quickest hiring process (on average 7 days), whereas Volunteer roles had the slowest hiring process (on average 14 days).
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The interview process was fairly simple with key questions asked related to the job description. I gave a presentation on how I would deliver on a complex project related to the role. The interview also analysed my knowledge of the subject area
Interview questions [1]
Question 1
How would you respond to x situation? How would you manage a team and provide support on multiple projects?
Treated terribly by the recruiters there was a connection issue and staff had no patience to wait and ended the call most companies would support people being interviewed in this circumstance. The behaviour of the staff and email responses from staff presented a huge red flag to me about how Samaritan employers treat staff through your actions.
I applied online. The process took 4 weeks. I interviewed at Samaritans (London, England) in Apr 2024
Interview
Application for first stage and then an interview. Very clear assessment criteria and always against a clear job description. The application questions were sensible and enabled me to write about previous experience. The interview was online and well structured.
Interview questions [1]
Question 1
What experience I had had of working with mental health services