Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Scan123

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Scan123 reviews | Scan123 jobs | Scan123 salaries | Scan123 benefits
      Scan123 interviewsScan123 Customer Success Manager (CSM) interviewsScan123 interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Success Manager (CSM) Interview

      Jun 18, 2024
      Anonymous Interview Candidate
      Portland, OR
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Scan123 (Portland, OR) in May 2024

      Interview

      Applied via LinkedIn, got a response several weeks later from their HR looking to set up a phone interview. Was told that if we went to a second interview, it would be a video chat. Didn't get any follow up, so reached out 9 business days later to check in and was asked to come to the Scan123 office for an in person interview while the COO was in town. The day of the interview, I was asked if I would have time to complete a DISC profile assessment before the interview (which never arrived). I arrived and met with their Product Manager, but their Operations Manager was late to my interview by about 10-15 minutes. The interview felt pretty straightforward and lasted about 75-90 minutes. Heard nothing back from them after the interview save a brief contact from HR the next day to ask if it went well, so I reached out after a week to check in and was told "We are moving forward with another candidate." Agreed with the other reviewer here that it did not feel like a consistent or respectful process — at least tell people they've not been selected to move forward!

      Interview questions [1]

      Question 1

      Q: What is your leadership style and experience?
      1 Answer

      Top companies for "Compensation and Benefits" near you

      avatar
      Intuit
      4.4★Compensation & Benefits
      avatar
      Epic
      4.0★Compensation & Benefits
      avatar
      Adobe
      4.1★Compensation & Benefits
      avatar
      Motorola Solutions
      3.9★Compensation & Benefits