Interview process was virtual, had answer some questions and complete a few tests, very time consuming and tedious actually. There tests included some games and quizes. It was an experience
Straight forward and easy to access. Easy to answer questions and interviewer was friendly.All completed online and had success confirmation in the following days. Provided details then for eligibility etc and DBS checks.
A 50 minute quiz and then a virtual interview for around 30-60 minutes with someone who spoke at 90 miles/hour. Also, roleplay akin to the role which was OK as not expected to be perfect, just communicative.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer. How did you resolve their concerns?
