When conducting job interviews, it is important to ask questions not only about an applicant's job knowledge and skills but also of past work experiences. In particular, it is valuable to gather information in order to reveal how the applicant behaved in certain work situations. The applicant's past behavior often predicts how he/she will respond in similar future situations.
This information is important because how an employee behaves in completing responsibilities is as critical as the responsibilities of the actual job. Identifying and assessing required key behaviors should contribute to the overall success of an employee in their position.
Prior to asking behavioral interview questions, it is recommended that the interview begin with general introductory questions. The following are offered as suggestions.
