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      Skai

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      Client Success Manager Interview

      Oct 4, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Skai in Sep 2021

      Interview

      Was contacted by a recruiter and set up a quick touch base about the position and what it entailed. Ended up being interested and set up 3 more interviews with various other employees at the company over the next few days. Seemed like a good fit and everything went well, more conversational then interview like. Was told to prepare a presentation but ended up being told to forget it and was offered a position all within a week of starting the interview process.

      Interview questions [1]

      Question 1

      Why are you leaving your current position?
      Answer question
      1

      Other Client Success Manager Interview Reviews for Skai

      Client Sucess Manager Interview

      Feb 16, 2021
      Anonymous Interview Candidate
      Tel Aviv-Yafo
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Skai (Tel Aviv-Yafo) in Jan 2021

      Interview

      The Interview process was really bad. There was no zoom meeting link or id sent for the first round. Moving on to the next round, HR called me after a week for the next round and set up a meeting. After few days, got an email that the interview is canceled without any explanation. I followed up to check, but no answer. After 3 weeks just got an email that I didn't get the job.

      Interview questions [1]

      Question 1

      Tell me about yourself and your experience?
      Answer question

      Client Success Manager Interview

      Nov 15, 2020
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Neutral experience
      Difficult interview

      Application

      The process took 4 weeks. I interviewed at Skai (Chicago, IL) in Oct 2020

      Interview

      Was messaged by a recruiter about the position. Then had a 30 minute video interview with the Director of Client Success. (This step was great!). Then got moved to another video interview with 3 people: another Client Success Director, Director of Operations and HR Manager. It felt a bit unorganized because this interview took 1 week+ to get scheduled because the recruiter thought the HR person would reach out to me, and the HR person thought that the Recruiter would connect with me. During this video interview, the HR manager seemed very distracted and not interested in what I was saying at all. They seemed tired, asked me the same questions 3 times, and I could tell they were checking incoming slack messages and smiling about them while I was trying to answer important questions about the role. It did not seem like they was taking notes either, which was disappointing. 2 weeks went by and I haven’t heard anything from anyone at Kenshoo. I have not followed up either because I ended up taking an offer from somewhere else in the meantime!

      Interview questions [2]

      Question 1

      What things do you do to stay up to date on technology?
      Answer question

      Question 2

      Explain how your work background shows you can handle important client requests.
      Answer question
      1
      avatar
      Skai response
      5y
      Thank you for sharing your feedback. We greatly appreciate the time and energy you committed to our interview process. We are sorry to hear that you did not feel fully supported throughout. This is definitely not characteristic of the experience we strive to create, nor the feedback we typically receive. We will take a look at what happened and make adjustments, as appropriate. Congrats on your new role! We hope the opportunity proves to be everything you want and more!

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