There was a phone call after a couple email exchanges. It was very stand behavioral questions and then a case study type of question that followed it. It was okay it wasn’t too bad.
I applied through other source. I interviewed at SmarterTravel
Interview
- Interviewer did not call on schedule the first time
- Had to follow up through multiple emails to get a first interview
- First interview was fine, standard get to know you questions
- Got through to second interview, brainteasers, rejected
I applied online. I interviewed at SmarterTravel in May 2021
Interview
Expect to have to follow up multiple times with the recruiter to have interviews scheduled. Then prepare for a 4-hour long interview where if you are not a match for their criteria you will be ghosted and not given any feedback or information afterward even if you ask.
Overall the people I met through my interview were really nice and welcoming and seemed like they made part of an awesome team. However, the way they treat candidates in the recruitment process is subpar and hideous. I understand it is a startup with limited resources but you can at least be timely with the way you schedule interviews and follow up with an email or a call after a candidate has invested that much time in your interview process.
Interview questions [1]
Question 1
Normal brainteasers, A call center problem with two customer types and employee types with variable rates, and a Bertrand paradox problem.
I applied through an employee referral. I interviewed at SmarterTravel (Boston, MA) in Apr 2021
Interview
Phone call with recruiter about background, interest in Hopjump and brief math problem
Phone call with two people from Analytics team, was asked about project I had worked on and given a brainteaser
Three zoom interviews on one day. Two were similar to second round interview, was asked about project and then given a problem/brainteasers, the other was deep dive about parts of resume. Was asked about mistakes I had made, what I was most proud of at position, and about my manager at each position including how I felt they would evaluate me. I felt that interview was the most difficult part, I would definitely thoroughly review everything on your resume before the interview, and come up with things you are proud of for each position as well as mistakes you made/weaknesses you had, but probably mistakes/weaknesses that you can show growth or some positive improvement from.
Interview questions [1]
Question 1
You manage a call center you have two types of employees that can handle different amounts of different types of calls. The call center wants to expand the number of calls it takes and you have to decide how many employees of each type you want to hire to handle the expansion.
Brainteasers:
Have 2 eggs and 100 floor building, want to find the floor where the eggs start to break.
Auction where if you bid greater than the value of the item you receive it at the price you bid but can sell it at 1.5 times the value of the item.
100 switches, you walk past them and toggle the state, then you walk past them again and toggle the state on every second switch, then toggle the state on every third switch, etc. How many will be on after 100 passes of this
You have 25 horses, you want to find the three fastest. You can race them in groups of 5 to compare them to each other. How many races do you need to run?
