Account Manager applicants have rated the interview process at Smith+Nephew with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 51.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 58 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Smith+Nephew overall takes an average of 30 days.
Common stages of the interview process at Smith+Nephew as a Account Manager according to 6 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 25%
Background check: 17%
Drug test: 17%
Group panel interview: 8%
Personality test: 8%
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I applied online. I interviewed at Smith+Nephew (Edmonton, AB) in Feb 2026
Interview
I have given Video interview for the Account Manager Post In Edmonton. First i had to clear Online assessment and than video interview. They are vewy clear in terms of questions they ask. no nonsense questions like tell me about yourself.
Interview questions [1]
Question 1
There were total 7 questions. like;
1. Tell us about your approach to Key account managemtn and what you have learned over your career about this.
2.describe how you have build a stretegic plan for your area of business.
3. give an example of a situation when things did not go as planned in an account. how did you handle it?
4. what is the single most important differentiating factor that makes you successful in your current role ?
5. what kind of stakeholders you are handling right now? what are their factors to adopt your product? how you influence them ?
6. what kind of portfolio your are handling right now ?
7. what are your salary Expectations?
Phone call interview: tell me about yourself? Location of residence. Salary expectations.
Hiring manager interview: tell me about yourself? Your approach on running a territory. Your approach on finding new business within your territory.
There was an initial one off meeting call with manager, then a screening with HR. We then moved on to a sit down interview and a ride a long. It was a long process and I would recommend they do not do this.