Based on competencies listed during the application process. Questions are focused on experience, understanding of the sector, experience working with challenging clients etc. Interview includes a role play where the interviewer acts as a client.
Interview questions [1]
Question 1
Tell us about a time you received negative feedback and how did you deal with it?
I applied online and was invited in for a panel-like interview. The panel consisted of 4 professionals. Everyone was welcoming. The whole process went really smoothly. The interview happened online.
I applied online. The process took 2 weeks. I interviewed at St Mungo's (London, England) in Jan 2024
Interview
Online Application: Skill/experience based support statement (STAR format), basic info (work history, contact etc).
Interview: pre interview - 30 mins to answer 2 exercises (1.drafting a letter to Local Authority on behalf of client, 2. prioritise list of tasks). Interview - started with a work based scenario exercise - given 15 minutes to prepare for role-play. Followed by Zoom call with panel of 3 staff - Competency questions were provided in advance e.g. “ improving and innovating “ .
Interview questions [1]
Question 1
Give an example of a time that you built client/stakeholder involvement into an activity. What was the outcome?
