I applied online. I interviewed at Stout Street Hospitality (Denver, CO) in Sep 2014
Interview
Everyone was very professional, friendly and courteous. Your interview consists of meeting with 3 upper management individuals in the organization; for me it was HR Manager, Operations Manager and Front Desk Manager.
Interview questions [3]
Question 1
If you could describe 1 scenario where you "flipped" an unhappy guest into a happy guest, what would it be?