Customer Support applicants have rated the interview process at SupportYourApp with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 59% positive. To compare, the company-average is 59.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 10 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at SupportYourApp overall takes an average of 14 days.
Common stages of the interview process at SupportYourApp as a Customer Support according to 17 Glassdoor interviews include:
Skills test: 30%
One on one interview: 22%
Phone interview: 16%
Presentation: 11%
Background check: 8%
Personality test: 5%
Other: 5%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
You get an impression that nobody actually read your resume. You have to explain what you did twice for screeners and the technical interview. You do take the test in between, but the test is irrelevant to the process, because they will let you know that you are under qualified after the technical interview that takes place after the test.
Other Customer Support Interview Reviews for SupportYourApp
I just completed an online assessment test and waiting for the next stage, the specifications and internet test is tedious. The scenarios questions will give you a lot of time to think
Interview questions [1]
Question 1
Scenarios questions on customer support and clients facing issues and how I would resolve it
Long, some tests for language and to check your laptop and internet pretty easy, then did an AI interview where i was asked a lot of different questions.
received a rejection after a few days.
Interview questions [1]
Question 1
Q: previous experience?
Q: why did you leave the previous company?
Q: Any trips or relocation plans?