I applied online. The process took 2 weeks. I interviewed at Systems & Methods (Tallahassee, FL) in Dec 2018
Interview
The interview was very well organized and timely. The interviewer had very specific and detailed questions. The interview had a score sheet to tally points. Very professional. The whole process was very positive.
Interview questions [1]
Question 1
How many subordinates have you supervised in a call center setting? What was you average call abandonment rate? How many calls did your center experience on average per day?