I applied online. The process took 2 days. I interviewed at TELUS Digital (Manila, Manila) in Apr 2019
Interview
It wasnt much. The questions were asked to a group of people so you will feel that they really dont care who fills the vacancy. This means that as an employer, the care nothing of what happens to you in the work
Interview with HR and Team leader. Prior to interview a skills test is conducted in order to move onto the interview. Most questions were standard and behavioral. The process was with a whole group taking the skills test in a computer lab area and then you will wait your turn for your one and one interview with the Team leaders and HR.
Interview questions [1]
Question 1
Name a time where you didn't agree with a coworker
I applied online. I interviewed at TELUS Digital (Cubao) in May 2021
Interview
After initial interview; one of the TL of that account interviewed me after couple of hours of waiting. She was pissed with all of my possible answers of her last technical question and she even raised her voice on the call. I already told the initial and TL interviewer prior that my technical support is more on printers. Nevertheless, as CS I let the interviewer calm down.
Interview questions [1]
Question 1
What will be the next step if the customer is still experiencing connection issue after troubleshooting the router?