Easy process to go through and not a lot of questions, normal aptitude assessment, technical interview and four different interviews with different people at the company from trainers, ops. Managers and staff
I applied through a recruiter. The process took 2 days. I interviewed at TELUS Digital (Cubao) in Jul 2025
Interview
The interview process was great, easy steps and the recruiter are very informative and friendly. Realtime support and assistance. They give realtime updates. A one day hiring process which is convenient.
Interview questions [1]
Question 1
Background, last company, expectations, personal information.
I applied online. The process took 5 days. I interviewed at TELUS Digital (Las Vegas, NV) in Feb 2022
Interview
1) Applied online
2) They emailed me a screening form to fill out next day
3) I get a call for an interview next day (3rd day), she asked me the same questions on the screening form, basically to try to understand what position I was looking for compared to what was available.
4) Next business day I get an interview for tech support role. I was asked 3 interview questions, along with the interviewer telling me a bit about himself.
5) Next day they emailed me acceptance email, told me next steps. So total of 5 business days.
Overall very chill and relaxed interview. Everyone I talked to was super friendly and helpful. I heard from other new hires that they were asked technical questions relating to IT, but I didn't get any. Possibly because I mentioned that I got comptia a+ and network+ certifications recently.
Interview questions [1]
Question 1
1) Tell me about yourself
2) Tell me of a time you handled an irate customer
3) Tell me of a time you went the extra mile for a customer and what was their reaction