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      Customer Service Representative Interview

      Jul 17, 2016
      Anonymous Interview Candidate
      Boca Raton, FL
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied through other source. I interviewed at TP (Boca Raton, FL) in May 2016

      Interview

      First "career fair" style interview at local unemployment office. I asked if this was a sales position and they danced around the topic. They mentioned the need to upsell but said nothing about the sales quota. The 2nd interview was at their bleak looking call center in the T-Rex complex in Boca.. They kept me waiting FOUR HOURS!!! Unprofessional and disrespectful. In my whole career, I have never been kept waiting so long. The other candidates looked like rejects from the unemployment office. Forced to listen to their repeating video for four hours about how wonderful they are. I was very close to walking out several times. Interview lasted about 5 minutes. Once again, the sales quota was not mentioned. I had to pry it out of the interviewer. Next, a typing test to make sure you could type 25wpm. There was an oral drug test that required you to suck on a "cotton lollypop" while you finished your paperwork. An offer to hire was extended. I started reading the terms. You need approval from your supervisor to use the restroom!?!? Unlike the "propaganda video", they "owned you". Follow all the rules or else. On the way out I was talking to the interviewer. I could be wrong but it felt like he was being overly rough and almost shoved me as I exited! I hadn't even rejected the job. (Yet.) This is how you treat new employees??? Not a company I wanted anything to do with!

      Interview questions [1]

      Question 1

      What does customer service mean to you?
      1 Answer
      1

      Other Customer Service Representative Interview Reviews for TP

      Customer Service Representative Interview

      Jul 6, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at TP

      Interview

      After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.

      Interview questions [1]

      Question 1

      Common questions like tell me about yourself and experience
      Answer question

      Customer Service Representative Interview

      Jun 26, 2026
      Anonymous employee
      Gurgaon, Haryana
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at TP (Gurgaon, Haryana)

      Interview

      Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.

      Interview questions [1]

      Question 1

      What is upselling,selling and about the profile?
      Answer question

      Customer Service Representative (CSR) Interview

      Jun 4, 2026
      Anonymous Interview Candidate
      Accra
      No offer
      Negative experience
      Average interview

      Application

      I applied through other source. I interviewed at TP (Accra)

      Interview

      I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.