I applied online. The process took 5 weeks. I interviewed at TP (Croton-on-Hudson, NY) in Jun 2015
Interview
Interviewed online which was fairly an easy process. After that a 3 day orientation was given followed by 5 weeks of training and one week of nesting before going into production i.e. on the floor. As previously mentioned, the overall process was not difficult at all. I recommend applying and see what happens to anyone seeking employment in tech support.
Interview questions [1]
Question 1
Do I have experience in customer support, and can I multitask. Was also asked to do a drug test, and KSA assessment to determine if I were a good fit for the position.
Wasn’t much of an interview. It was a group thing offered 9-3. Was told to put aside 2-3 hours for it. We just did an internet speed test live, going over the job and more. I had taken an assessment the day before interview. Went over the onboarding stuff and what the job in details
I applied online. I interviewed at TP (Brandon, MB) in May 2026
Interview
It was interactive and asked about my experience and knowledge of the company and job role . It involved introducing yourself, the next step is to talk about your experience, question was asked about experience as stated in the resume. Then the interviewer asked if there was any question about the job that you wanted to know about.
Interview questions [1]
Question 1
Knowledge of the company product that you will be offering support.
Online assessment then Virtual Office zoom meeting. Then they let you know whether you passed the assessment before onboarding you. If you didn't pass the assessment you are invited after 30 days to retake the assessment.
Interview questions [1]
Question 1
Did get to interview since you have to pass assessment first.