Customer Service, Call Center applicants have rated the interview process at TP with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service, Call Center roles take an average of 4 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a Customer Service, Call Center according to 8 Glassdoor interviews include:
Skills test: 28%
One on one interview: 24%
Phone interview: 12%
Background check: 12%
Drug test: 8%
Personality test: 8%
Group panel interview: 4%
Presentation: 4%
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I applied through indeed Toronto and I was contacted the next day to come for an interview. On getting there,we were made to wait downstairs then a recruiter came to tell us about the shifts for the job and asked if we have legal permission to work in Canada. Then we were taken upstairs.
Upstairs I was made to fill an online resume, 1min typing test and a survey. Afterwards I was given some booklets to answer the questions on it.
Then came the interview-lasted less than 10mins.and the guy said they would call me later.
I applied online. The process took 1 day. I interviewed at TP (Reno, NV) in Oct 2015
Interview
The people were very nice easy online application with no personality test to complete. Some people needed a couple interviews others just one. Even if they ate hiring several people you don't feel like a cattle call. Most people are hired in the spot. Though you need to wait for training class to start its not to long for a wait. Some people May have had the date changed for training and it messed them up. If it didn't change so many would not have gotten sick.
I applied online. The process took 3 days. I interviewed at TP (Columbus, OH) in May 2015
Interview
When I came in I had to do a typing test and 3 other simple test. It was maybe 12 other people waiting to be interviewed as well. After maybe 1 hour the interviewer finally called me back and it was really relaxed laid back type of interview. This whole process took about 4 hours. Expect to be there for a few hours.
Interview questions [2]
Question 1
Name three characteristics that you look for in an employer.