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      Customer Service Agent Interview

      Mar 27, 2022
      Anonymous Interview Candidate
      Hermosillo, Sonora
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at TP (Hermosillo, Sonora) in Mar 2022

      Interview

      The process isn't bad in itself. The issue lies within the fact that the whole process takes several hours just to find out at the end of it all that their wages aren't even close to what their ads say. I was made a second offer but it was just as bad since they didn't seem to care for the reasons that I had declined the first time, making me spend another couple of hours on their hiring process (again, finding out about wages at the very end). They seriously need to improve on this & pay attention to what candidates say so that things are clear and candidates aren't taken time out of their busy day unnecessarily.

      Interview questions [1]

      Question 1

      They make candidates perform several tests to measure their typing, english language, and problem solving skills. On the interview the recruiters and everyone was super nice and polite and showed real-world examples of the job, as well as warning of the toll that calls to so many different people with so many different moods can have on you.
      1 Answer

      Other Customer Service Agent Interview Reviews for TP

      Customer Service Agent Interview

      May 13, 2026
      Anonymous employee
      Guadalajara, Jalisco
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at TP (Guadalajara, Jalisco)

      Interview

      Se llevan a cabo diferentes filtros antes de entrar, desde la primera entrevista son claros con las prestaciones y el sueldo, lo cual se agradece mucho. Principalmente, las entrevistas se encargan de encontrar perfiles para las vacantes en inglés, en las cuales si no se cumple con el perfil te asignan a ls vacantes en español.

      Customer Service Agent Interview

      May 9, 2026
      Anonymous Interview Candidate
      Glassburn, Scotland
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at TP (Glassburn, Scotland)

      Interview

      All online with no contact from recruiters. After you submit an application, an automated email is sent with a link for online test to confirm that you can speak clearly, actively listen and read from a script.

      Customer Service Agent Interview

      May 11, 2026
      Anonymous employee
      Davao
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 day. I interviewed at TP (Davao) in Apr 2026

      Interview

      Very engaging and informative interview process that can allow you to fully understand and express your self all throughout the interview process that is very helpful especially to the applicants