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      Customer Success Associate Interview

      Jan 22, 2020
      Anonymous Interview Candidate
      Oklahoma City, OK
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Tailwind (Oklahoma City, OK) in May 2019

      Interview

      I had a phone interview first, then a video interview because I was out of state. The third step was the final in-person interview, which was a few different tests of how well I knew the software and could handle job tasks. I met many different employees, and they were all extremely friendly and helpful.

      Interview questions [1]

      Question 1

      How would you deal with unhappy customers?
      Answer question
      avatar
      Tailwind response
      6y
      Hey there. Thanks for leaving a review and for applying with us. We really appreciate your time and consideration. Sometimes these decisions are incredibly hard. If there's anything we can do to help with your search, please let us know. Ellana

      Other Customer Success Associate Interview Reviews for Tailwind

      Customer Success Associate Interview

      Jun 10, 2019
      Anonymous employee
      Accepted offer
      Positive experience

      Application

      I applied online. The process took 3 weeks. I interviewed at Tailwind in May 2019

      Interview

      It was a four-step process, and everything was laid out in advance. I've never felt so respected during an interview process. They followed up immediately after each step. They presented the offer in a very FUN way. It was exactly four weeks from the day they responded to my application (which took about two weeks) to the day I received my offer.

      Interview questions [1]

      Question 1

      What is something you've been learning lately?
      Answer question
      4