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      Customer Service Representative (CSR) Interview

      Oct 23, 2020
      Anonymous Interview Candidate
      Houston, TX
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at The Ground Up (Houston, TX) in Oct 2020

      Interview

      Very professional. I had a phone interview first and then an in person interview. In the phone interview the recruiter asked me about my work experience. She also explained what the company do and their history.

      Interview questions [1]

      Question 1

      Tell me about a time you had to deal with a difficult customer. How you handled it? What are two or three qualities a person needs to deliver strong customer service? What do you know about the company and the products?
      1 Answer

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