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      The Root Cellar

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      Produce Clerk Interview

      Oct 11, 2023
      Anonymous Interview Candidate
      Victoria, BC
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at The Root Cellar (Victoria, BC) in Oct 2023

      Interview

      The interview process didn’t cater to the applicant at all. I applied 3 times online, and once in person. They took a month to get back to me by which point I had interviewed somewhere else. They texted me out of the blue to schedule a zoom interview. The questions were all very standard. I was brought on to the next step of the process which required me to drive to their location across town for a in-person interview rather than the one near my home which I was applying to. I drove 20 minutes for a 15-minute interview that asked the exact same questions as the zoom meeting. I received a job offer over the phone the next day but told them I would have to consider my options as I’d been interviewed at another establishment. They said that was fine and asked me to contact them if I was leaning towards the other company to see if we could reach an agreement. We were in contact over the next few days and when I asked to negotiate the salary they seemed open to it and asked what salary I would need to choose them. Expecting a negotiation and to be talked down lower, I gave them a number higher than I’d ever expect to make there as a newbie but not completely out of their salary range for upper positions. The reply I received basically said they couldn’t match that and were no longer interested in hiring me. There was no negotiation, my offer was rescinded and when I reached out after the long weekend they had filled the position. Such a waste of time and energy. Their HR seemed very cold too.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question
      avatar
      The Root Cellar response
      2y
      Thank you for sharing your experience and feedback regarding our interview process at The Root Cellar Village Green Grocer. We genuinely value all insights as it aids us in refining our processes. I regret that your experience was not up to the standard we aim for. We strive for a seamless and candidate-centric process, and I apologize for any inconvenience you felt, especially regarding the timing and location of the interviews. We understand that every candidate's time is valuable, and we will look into ways to improve our coordination and communication in the future. Regarding the salary discussion, we endeavor to offer competitive salaries that reflect the roles, responsibilities, and experience required. While we remain open to discussions and negotiations, there are certain budgetary constraints that we must adhere to. I'm sorry that we couldn't meet your expectations in this regard. Paula, our People and Culture Manager, is known for her warmth and understanding. It's regrettable that you perceived the HR experience as cold. We'll take this feedback to heart and reflect on ways we can better convey our company's culture and warmth to future candidates. We genuinely appreciate the time and effort you put into the application and interview process. While this particular journey didn’t culminate in a role with us, we hope you'll consider us again in the future. Wishing you all the best in your career endeavors and hope you find the perfect fit for your skills and aspirations. Warm Regards, The Root Cellar Village Green Grocer Team

      Other Produce Clerk Interview Reviews for The Root Cellar

      Produce Clerk Interview

      Aug 5, 2022
      Anonymous Interview Candidate
      Victoria, BC
      No offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at The Root Cellar (Victoria, BC)

      Interview

      Typical interview questions - why you want the job, what you will bring, when you are available, how you would handle customer interactions. Very welcoming, easy to talk to, enthusiastic about the position and the business in general.

      Interview questions [1]

      Question 1

      Why I wanted the job and if I was available to work during the school year.
      Answer question

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