Customer Service applicants have rated the interview process at The Y (YMCA) with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 76.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 11 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at The Y (YMCA) overall takes an average of 15 days.
Common stages of the interview process at The Y (YMCA) as a Customer Service according to 6 Glassdoor interviews include:
One on one interview: 38%
Background check: 25%
Phone interview: 25%
Presentation: 13%
Here are the most commonly searched roles for interview reports -
Very nice people! It was straight forward and a relaxed atmosphere. It wasn’t too long of an interview but make sure you get all your questions answered! It took about a week to get the initial call in
Interview questions [1]
Question 1
Customer service oriented so questions about how to deal with difficult situations
The intervejw process was very easy, minimal preparation needed. It was done over zoom so that was convenient. They only asked a few questions and it lasted about 15 minutes
I applied online. The process took 3 weeks. I interviewed at The Y (YMCA) (Raleigh, NC) in Aug 2022
Interview
Standard , applied in online and received a first screen interview by phone. At the end of the call I was invited to an in person interview. After the in person interview they advised I would receive an offer.
Interview questions [1]
Question 1
Please give an example of how you would handle dealing with an irate customer.