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      Customer Success Manager (CSM) Interview

      Feb 4, 2026
      Anonymous Interview Candidate
      San Francisco, CA

      Other Customer Success Manager (CSM) Interview Reviews for Tixr

      Customer Success Manager (CSM) Interview

      Jul 18, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Tixr (San Francisco, CA) in Jan 2025

      Interview

      Long, drawn out, with confused team members who seemed lost in the process of restructuring. Initial interviewer was much more competent and confident, and it went down hill from there. About 4 different calls, and a project. Communication was poor after the initial outreach. I wouldn't waste my time or recommend for others to.

      Interview questions [1]

      Question 1

      Tell me about yourself, please.
      Answer question
      1

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Tixr

      Interview

      Really long interview process, in the beginning they were very responsive and eager, I had 4 interviews over the course of 2 months, including a project and presentation that I prepared. I thought that was the whole process, but they asked to schedule 3 more interviews after that, saying that it was more of a "vibe check" than anything. I had scheduled all 3, had one of them, a brief call with an executive who didn't seem very engaged. After that I received a brief email saying they were passing on me and were cancelling my other scheduled interviews. I responded, saying I was surprised and asking for feedback and received none.

      Interview questions [1]

      Question 1

      very involved mock account business review that required 72 hours prep and was presented to a board of 4 people
      Answer question
      2