Applied online by sending my CV with a cover letter. - Contacted by Heather in the recruitment department who offered me an interview. - First interview was call; a general chat about my experience and skillset. - Second interview was face to face. A chat about the role, my experience and some questions around communication and dealing/working with customers. - Third interview was face to face. Technical interview about my skills. This was probably the hardest part as I was tested on the spot about technical terms, scenarios, security, testing, project management, software methodologies and frameworks. - probably the hardest technical interview I've ever had. Other: The whole process took just over a week to complete. No offer was made in the end. Advice to anyone applying for any technical roles with this business, do your homework and make sure you know what you're talking about