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      TrueBody Medspa

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      Customer Care Agent Interview

      Feb 17, 2014
      Anonymous employee
      White Plains, NY
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at TrueBody Medspa (White Plains, NY) in Apr 2013

      Interview

      The interview process was great and pretty easy going. I met with HR for about 20-30 minutes and that interview went so great I was given the chance to sit with the President right after. After a short conversation for about 10-15 minutes, I knew the job was mine. They called a week later to let me know I got the job and would be sending over paperwork for me to sign via email. They took 2 weeks to send the paperwork and they weren't able to let me begin work until a month later which was very frustrating.

      Interview questions [1]

      Question 1

      All questions were straight forward. They asked things such as, how would you engage a person on the phone to discuss our services? Do you have experience scheduling potential clients for appointments? Are you enthusiastic? Why do you think you're the person for the job? How would you be able to relate to the client while discussing our services?
      Answer question