I applied in-person. The process took 5 days. I interviewed at Urban Kayaks (Chicago, IL) in May 2013
Interview
Tested your kayaking ability by going for a short paddle. Then I sat down with the ownership and they ran me through a couple of customer service examples and had me type out some short emails that I would be sending to customers.
Interview questions [1]
Question 1
Give an example of a time when you had a confrontation with a customer and how you handled it.
