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      V/Line

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      Customer Service Officer Interview

      Dec 20, 2024
      Anonymous Interview Candidate
      Docklands
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at V/Line (Docklands) in Dec 2024

      Interview

      first round : Assessment it has 3 stages to test your mathematics, behavioural interest and logical thinking . Stage One - Initial Application and Online Cognitive Assessments The first assessment, called GAME, evaluates your critical thinking, problem-solving, and ability to learn new information. The second assessment, Illustrate, assesses your conflict resolution, decision-making, and customer service skills. The third assessment, Emotify, evaluates your ability to accurately perceive and understand emotions.

      Interview questions [1]

      Question 1

      The first assessment, called GAME, evaluates your critical thinking, problem-solving, and ability to learn new information. The second assessment, Illustrate, assesses your conflict resolution, decision-making, and customer service skills. The third assessment, Emotify, evaluates your ability to accurately perceive and understand emotions.
      Answer question

      Other Customer Service Officer Interview Reviews for V/Line

      Customer Service Officer Interview

      Jan 5, 2022
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at V/Line

      Interview

      Email s from V line to perform a test that was passed in performance, which included safety customer service and a brief history about the candidate about what they expect from V line and what V line should expect from them,

      Interview questions [1]

      Question 1

      In your own words what is safety.
      Answer question