I applied online. I interviewed at VFS Global (Abuja, Federal Capital Territory) in Jul 2023
Interview
It was okay. The questions where very professional and direct focus on customer centricity aligning with companies goals and objectives. It is important to study about the company before the interview
Interview questions [1]
Question 1
Describe a moment where a customer gave you a challenging time and how you handled it
Moderate there are several rounds that needs to be cleared and long interview process need to be patient and kind and should have willing to work need to to be confident
I applied online. I interviewed at VFS Global (London, England) in Sep 2022
Interview
They will ask about yourself and what experience you have. Any experience with customer handling helps. Fluent English helps a lot and any experience with visa and immigration is an added advantage