I applied through an employee referral. The process took 4 weeks. I interviewed at Verint (Alpharetta, GA)
Interview
Situational interview process. Seems HR controls the process and has significant influence over hiring decisions. Met with a number of people during onsite visit. The interviewers outside of HR asked traditional questions like how do you manage the sales process. Background check at the end of the process.
Interview questions [1]
Question 1
Tell me about a time when you had to bend the rules to accomplish a goal?
I applied online. The process took 2 weeks. I interviewed at Verint (Washington, DC) in Feb 2023
Interview
Fairly straightforward, phone screen with recruiter. I was then moved to the hiring manager and a follow up interview with Human Resources. The interviews were 30-45 minutes and very professional.
Interview questions [1]
Question 1
What experience do I have selling cCasS technology?
I applied online. The process took 3 weeks. I interviewed at Verint (Sydney) in Nov 2022
Interview
I reached out to the hiring team for an advertised role and an interview was scheduled. I was told that my background in contact centre, call recording & voice analytics fit nicely with the role and that the hiring manager would be notified that day. I waited about a week and again inquired, being told there was no response yet from the hiring manager. I was advised that I would receive a call and that the call may have to be the following day...to which I have received no further communication from Verint.
Interview questions [1]
Question 1
Discuss your experience with contact centres, call recording and speech analytics