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      Vespoli

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      Customer Service Representative Interview

      Sep 21, 2013
      Anonymous employee
      New Haven, CT
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Vespoli (New Haven, CT) in Nov 2011

      Interview

      You will meet with 3 people during the interview: 1. Mike Vespoli (Owner/CEO) - question and challenge his description of the job to clarify what it REALLY is. 2. Dave Trond (VP of sales) - Down to earth guy, but doesn't really care about your job. He's focused on the Sales team 3. Walter Torres (Manufacturing Director) - Don't trust what this person says at all, he will tell you the job is 40 hrs/week and then keep you there 60-80 if you take the job.

      Interview questions [1]

      Question 1

      What do you do with an upset customer who calls in?
      Answer question