The interview is over Zoom, and it’s about 15-20 minutes. Many scenarios and questions about how you handle stress. What you know about the company and handling or experience in a call center.

It was a fast process. The first interview was a zoom with multiple candidates present. We were asked questions about our education, work history, and experience. The next interview was one on one with a counselor supervisor and she pretty much asked the same questions and “what would you do in this situation”