asked basic questions about my experience and what I think is important when it comes to good customer service. asked to display jewellery in a box and was shown shop floor
It was not difficult. Make sure you know some facts about Warren James, how the company came about etc. They asked questions like what makes you different, and gave me customer scenarios.
Alot of competency qs. followed by role play. they said it was informal but it sure felt formal. Had to then describe a pair of earrings which i did as i worked in jewelery before but still didnt get an offer
Interview questions [1]
Question 1
Describe a time you gave good customer service. describe a time you acheived something and how did it make you feel.
