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      Account Manager Retail Interview

      Mar 24, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Wolt in Mar 2023

      Interview

      3 interviews + assignment task. I applied for Wolt because I believe I share the same values as the company and the role matched my previous experience. First two interviews (first with H&R, second with a potential manager) I found very appropriate. H&R was more to find out my motivation and experience, and the potential manager asked more of " what would you" and " how would you" questions. After that I received an assignment task which was quite extensive but they gave a week for it. When they reviewed it and were ready to move forward - 3rd interview with the Potential Manager, Regional Team Lead and Regional Director was scheduled. The third interview was the one that left me full of questions and confusion of how the task turned out and how the process matches the company values and the person they state they are looking for. On the invitation for the interview I was noted to prepare for it as for a discussion not a monologue and questions from my side would be very much appreciated. The call started with "we are excited to see what you have prepared and will present today" so it turned out to be a full monologue with me presenting all 12 assignment topics + them adding additional questions, mainly analytical. As I had prepared questions that I came up with while creating the assignment - they were cut off fastly by "we can not share a lot, its a competitive business" phrases. No other questions, no feedback, no input from their side - just my presentation + additional questions on it. It all felt very different from what the company stands for as of values and what they say is most important for the role as when I asked what is the main thing they are looking for in the candidate - the answer was "first, its the person - real human being" but the interview process felt nothing else than me being "on the carpet". Either it was some miscommunication or it was part of the test - tell you to prepare for one thing but roll out completely another thing. I had a different image of the company and the way they treat people.

      Interview questions [1]

      Question 1

      - what do you think the average basket value should be? - how many orders do you think we get on retail per day - if all KPIs are off - which one you would work for - from the supermarket assortment which is 100% how much (percentage) do you think should be on Wolt and why? - what category do you think is most popular on Wolt retail?
      Answer question
      2