I applied online. The process took 2 weeks. I interviewed at Zerocater (San Francisco, CA) in Nov 2018
Interview
Step 1 - Initial 20-30 minutes phone interview
* At this stage the recruiter will ask you some questions regarding your interest with the role as well as the company. I was also asked about how my background ties in with the role*
Step 2 - Case Study Exercise
* I was given a few days to answer an exercise which I was required to upload afterwards*
Step 3 - On-Site Interview
*I had two panel interviews on the same day, the 1st panel consisted of managerial level employees, the 2nd panel consisted of senior level employees from the Client Success Team*
Interview questions [1]
Question 1
Tell us what would your plan of action be if one of our clients complained that they got a wrong order.
We are glad you found the interview process pleasant and not overly burdensome as well. We are sorry that it did not end up in an offer but we do value the time you invested in us and the process. We hope you found an amazing opportunity!
Other Client Success Associate Interview Reviews for Zerocater
I applied through a recruiter. I interviewed at Zerocater (Austin, TX) in Apr 2017
Interview
I was initially contacted by a recruiter through Angel's List to schedule a phone interview. The phone interview was pretty easy and seemed to go well. The lady interviewing me said that I would hear back within a couple days whether they decided to move forward or provide feedback - I heard neither. I think it is extremely unprofessional to interview someone to not reach back out with a response at all.
