I applied through college or university. The process took 1 week. I interviewed at Zetech (Ruiru, Nairobi) in May 2024
Interview
The interview had a screening call, technical questions (like troubleshooting a network issue), and a hands-on test. They asked about my experience with help desk systems. I explained my past IT support work.
Interview questions [1]
Question 1
Describe how you would troubleshoot a user being unable to connect to the WiFi?