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      Zyris

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      Customer Success Manager Interview

      Sep 19, 2018
      Anonymous Interview Candidate
      Goleta, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Zyris (Goleta, CA) in Aug 2018

      Interview

      I was contacted by the Sales Director. He invited me to a personal interview. The interview lasted an hour and a half. He was very nice and said that I would fit into the two positions they had open. He said he'd be in touch to talk about next steps. Right after the interview, I filled out some forms. After 10 days I emailed the Director and HR and no one answered me. It is been already more than 1 month ago and I’ve sent 3 emails and also message via Linkedin and nobody answers me. The experience has been awful.

      Interview questions [1]

      Question 1

      What do you know about our products? (They expect you to give details)
      Answer question
      5

      Other Customer Success Manager Interview Reviews for Zyris

      Customer Success Manager Interview

      Dec 10, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Zyris in Dec 2022

      Interview

      I applied mid October and received a response to interview with a recruiter about three weeks after. I did the initial screening with the recruiter and went through three additional interviews with the team manager, another manager, then the VP. It was almost Thanksgiving so they let me know it may be a little while before I hear back but to stay in touch with the recruiter to let her know if I have an offer from another company or to check in on the progress. The recruiter made no effort to contact me with updates. After two weeks I notified her that I had an offer from another company and was hoping for an answer from her on where I stand. She had no urgency to get back or provide me with any insight on my standing. She replies with you’re still being considered. This isn’t helpful when I am in communication with other companies and need to value their time, and my own. Another week goes by so I follow up once more and get told at the very end of the day that they are pursuing other candidates. After 4 interviews, no feedback, no appreciation of my time. I WOULD AVOID THIS COMPANY. If this is any indicator on how they value and respect their employees it is not worth that hassle. Remember that it’s a two way street and that they should respect your time just as much as your respect theres.

      Interview questions [1]

      Question 1

      They asked questions about specific scenarios. There was a lot of strategizing and how you would handle specific situations and picking your brain on how to expand business.
      Answer question

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