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ascena Customer Service Representative Interview Questions

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Interviews

Customer Service Representative Interview

Nov 8, 2023

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied through an employee referral. The process took 2 weeks. I interviewed at ascena (Bengaluru) in Apr 2019

Interview

Three rounds of interview. Grammar test, manager round and then final round with the senior manager. Questions were how would you handle difficult situations. Regading KPIs like csats, QA score, AHT and productivity.

Interview questions [1]

Question 1

Why would you like to join Ascena?

Answer question

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Customer Service Representative Interview

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