I applied through BP Career Portal. After 4 days, a BP recruiter contacted me for a phone interview. The phone interview is basically about your work experiences & reason for applying that related job at BP GBS. If you are selected for the face-to-face interview the recruiter will confirm with your availablity for the interview by sending an email within 1 day. During, a face to face interview you will be asked mostly about Compentency-Based Questions. Candidate from shared services experience is highly recommended for this job.