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      Call Center Agent (IT) Interview

      Apr 16, 2018
      Anonymous employee
      Panama City
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at dash BPO (Panama City)

      Interview

      They started asking about personal experiences, and why did you apply for a company. Firstly they ask about personal experiences in past positions Secondly they start asking about abilities After that, they proceed to interview your decision making Finally they ask you for your goals and your objective

      Interview questions [6]

      Question 1

      Past mistakes, how did you overcame them?
      Answer question

      Question 2

      Would you disobey rules and procedure in order to fix a client's problem quicker and or easier?
      Answer question

      Question 3

      Any customer experiences?
      Answer question

      Question 4

      How do you see yourself right now in the company?
      Answer question

      Question 5

      How do you see yourself in five years in the company?
      Answer question

      Question 6

      How would you help an altered client?
      Answer question