Thank you for taking the time to share your feedback regarding your recent candidate experience with us. We sincerely apologize for the lack of communication you encountered during the application process. As head of HR, I strive to ensure a transparent and responsive hiring process, and it seems we fell short in this instance due to an overwhelming number of applications on multiple job postings. It is extremely important to me to respond to each candidate who applies for employment with us, no matter the volume of responses for each opening, Again, I am truly sorry if my response to you was inappropriately slow or if I missed responding to you entirely. That is simply not acceptable. Please understand that this does not reflect our company values or our commitment to a positive candidate experience. We are taking your feedback seriously and are looking at where we can make improvements to our internal processes to ensure we respond to applicants in a more timely manner, even during hiring peaks. Thank you again for your feedback.